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No bots, no chat trees, no waiting. Reach our team directly — we usually reply within an hour during European business hours.

Customer Support

For help with an existing booking, please include the following information in your message:

  • Booking reference number
  • Full name used for the booking
  • Tour or experience name
  • Tour date and time
  • Email address used for the booking
  • Description of your request

This helps us review your request faster and provide accurate support.

Office Hours

  • Monday — Sunday8:30 AM — 5:00 PM Paris time.

Send Us a Message






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